To Our Clients
- We PROMISE to run your property like we own it. To make every decision like our very own money was invested in the property. We PROMISE to care as much about your investment as you do. You should accept no less from your management company.
- We PROMISE to hire only the very best talent to run your property. Every company in the world says they hire the best…and so few actually do. Why? Because it’s hard. There just doesn’t seem to be enough talented individuals out there, and it can take a lot of effort and work to find them. But if your property is going to perform as it should, and our company is going to keep the promises outlined on this page, we need to have the very best talent at every position.
- We PROMISE to remain a boutique management company. We didn’t start this business to be big…we want to be great. We can’t do it if we have 180,000 units to manage across the continental United States. We can only do it if we stick to our strategy. We PROMISE you’ll never see us on the NMHC list of largest property management companies.
- We PROMISE to hold ourselves accountable and results oriented at all times. When a mistake or issue arises, we look internally first. ALWAYS. If your property is underperforming it’s up to us to address that. We’ll look at every single decision, associate and strategic approach before we ever look to external factors.
- When facing two differing paths, or difficult decisions we PROMISE to always do the right thing as it relates to you our client.